Whether as victim, demon, or hero, the industrial worker of the past century filled the public imagination in books, movies, news stories, and even popular songs, putting a grimy human face on capitalism while dramatizing the social changes and conflicts it brought. … With work increasingly invisible, it’s much harder to grasp the human effects, the social contours, of the Internet economy.
George Packer on the invisibility of work and workers in the digital age: http://nyr.kr/1mvEmhf (via newyorker)